Scratch-off access card unreadable

Some older books contained a printing error with the scratch-off access stickers, so we also included a loose access card wrapped in the book without the scratch-off area. Please look for this loose card in your book and use it to register on

If you are still having an issue with reading the scratch-off code, please submit a request with us and include the following information:

  • The email address you used to set up your account.
  • The ISBN, title, and the author of the Connected Casebook you're attempting to redeem.
  • Your proof of purchase of the new book.
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