Access expires after 6 months.
To redeem your access code for The Practice of Mediation Videos:
- Go to www.aspenlaw.com or www.WKLegaledu.com and login or create a new account.
- Once logged in, select "My Account > Redeem an Access Code" from the menu on the top right.
- Enter your access code and click "Submit." You will be taken to your Order History.
- Click the "Access" button next to the video product to go to the video website.
- Click "Continue" to go to My Video Library.
- Click "view" to launch the video.
TIP: You need only use the access code once. Bookmark the video website at http://lawvideos.wolterskluwerlb.com to go directly to your videos in the future. Log in with your email and password from step 1.
Scratch off problem:
Q: My access code is obscured by a black bar.
A: The black bar is a scratch off coating. Gently scratch it off with a coin or a key to reveal your access code.
Q: While trying to scratch off the coating to reveal my access code, part of the code came off and I can no longer read it. What should I do?
A: Email a copy of your receipt indicating a new book purchase and your access card to firstname.lastname@example.org indicating that you purchased the book in new condition and we will issue you a replacement access code.